ARCSENA

Explore the Office.

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A confidential first step

A private conversation.
An informed next step.

Begin an introduction to ARCSENA or request a personal conversation with Abdullah Boulad, Founder & CEO of THE BALANCE Group.

A quiet stone terrace overlooking a hazy Mediterranean coastline
A thoughtful beginning

Start with the
conversation.

Telephone
+41 44 500 51 11
Email
[email protected]

You can begin with a practical question, a concern about care already in place or a wish to plan ahead. An initial discussion helps establish whether the Office would be useful and what the relationship could involve.

Jil Moore, Client Relations Director, oversees your introduction to the Office. You may approach us personally, for your family or as an authorised adviser or representative. The first discussion can remain broad; you do not need to prepare a detailed clinical history or commit to membership.

For a personal conversation with Abdullah Boulad, Founder & CEO of THE BALANCE Group, select his name in the form. Dr. Sarah Boss, a psychiatrist and psychotherapist, is ARCSENA’s Clinical Lead.

ARCSENA is a coordination office, not an emergency medical service. For immediate danger or urgent medical needs, contact the local emergency services where the person is located.

A private introduction.

Send a brief introduction to the Office. Please share contact details only; clinical records and sensitive personal history can be discussed through an agreed channel.

Include your country code. Use a number where you are comfortable being contacted.

Please use contact details you are comfortable sharing with the Office. How we approach confidentiality.

A clear way
to begin.

  1. 01

    An introductory conversation

    Discuss the practical needs, the people who may be involved and the type of coordination being sought.

  2. 02

    A suitability discussion

    Clarify the Office’s role, the questions requiring direct clinical input and the boundaries of the proposed service.

  3. 03

    An individual proposal

    Agree the retainer or engagement scope, fees, access arrangements, responsibilities, permissions and any defined-period handover before the relationship begins.